top of page

Privacy Policy

Brace yourself

Last updated: August 21st 2026

​

Hollyhock Systems™ is a sole-trader business operated by Oliver Harflett and Harry Wilkinson. This Privacy Policy explains how we collect, use and protect personal information when you visit hollyhocksystems.com, contact us, or otherwise interact with Hollyhock Systems.

​

We aim to keep the information we collect to the minimum reasonably necessary for operating the business and website.

​

1. Information we may collect

Depending on how you interact with Hollyhock Systems, we may collect:

  • your name;

  • email address and other contact details you choose to provide;

  • the contents of messages or enquiries you send to us;

  • information relating to business enquiries, projects or purchases, where applicable;

  • technical information about your visit to our website, such as IP address, browser type and device information, where this is processed by our website provider or security services.

​

We do not ask you to provide sensitive personal information unless it is genuinely necessary for a specific purpose.

​

2. How I use your information

We may use personal information to:

  • respond to enquiries and communications;

  • provide information about Hollyhock Systems™, its projects, products or services;

  • manage business relationships and prospective business relationships;

  • fulfil orders or provide services, where applicable;

  • maintain the security, availability and functionality of this website;

  • keep appropriate business and financial records;

  • comply with legal and regulatory obligations; and

  • protect our legitimate interests, including preventing misuse of our website or services.

 

We will not use your personal information for purposes that are incompatible with the purposes described here.

​

3. Lawful bases for processing

Where required by UK data protection law, we rely on one or more of the following lawful bases:

​

Contract: where processing is necessary to provide a product or service, or to take steps at your request before entering into a contract.

 

Legal obligation: where we need to process information to comply with a legal requirement.

​

Legitimate interests: where processing is necessary for the legitimate operation, administration, security or development of Hollyhock Systems, provided that those interests are not overridden by your rights and interests.

​

Consent: where we specifically ask for your consent, such as for certain optional cookies or similar technologies or, where applicable, marketing communications. Where consent is used, you can withdraw it at any time.

​

4. Website hosting and third-party services

This website is hosted using Wix. Wix may process technical information and other data as necessary to provide website hosting, security and related services.

​

Depending on the features enabled on the website, other service providers may also process information on our behalf. These may include providers used for:

  • website security and performance;

  • domain and DNS services;

  • website forms or communications;

  • analytics;

  • payment processing; or

  • other services that we may introduce in the future.

 

We will only use third-party services where they are reasonably necessary for the operation of Hollyhock Systems or where the relevant legal requirements have been met.

​

5. Cookies and similar technologies

This website may use cookies or similar technologies.

​

Some cookies may be strictly necessary for the website to operate, maintain security, or provide functionality you have requested. Other cookies, including certain analytics or marketing technologies, may require your consent before they are used.

​

Where consent is required, you will be given an appropriate choice before those technologies are used.

​

6. Sharing personal information

We will not sell your personal information.

​

We may share personal information with service providers where this is strictly necessary to operate Hollyhock Systems, such as website hosting, communications, payment, accounting, security or other business service providers.

​

We may also disclose information where we are legally required to do so, or where necessary to establish, exercise or defend legal claims.

​

We will use contractual or other safeguards required by data protection law when working with third parties.

​

7. International transfers

Some service providers used by Hollyhock Systems may process information outside the United Kingdom.

​

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection law.

​

8. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including any period required to comply with legal, accounting or regulatory obligations.

​

The appropriate retention period depends on the type of information and why we hold it. When information is no longer required, we will take reasonable steps to delete it or dispose of it securely.

​

As a general rule, our website auto-deletes any personal information saved on our databases after 1 year of inactivity (unless legal, contractual or regulatory obligations state otherwise.)

​

9. Your rights

Subject to applicable legal conditions and exemptions, you may have rights including:

  • the right to ask for access to personal information we hold about you;

  • the right to ask us to correct inaccurate or incomplete information;

  • the right to ask for deletion of your information in certain circumstances;

  • the right to ask for restriction of processing in certain circumstances;

  • the right to object to certain processing, including processing based on legitimate interests; and

  • the right to data portability where applicable.

​

Where we process your information on the basis of consent, you may withdraw that consent at any time. To exercise your rights, contact us using the details below.

​

10. Security

We take reasonable and serious technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

​

No internet transmission or storage system can be guaranteed to be completely secure, so we cannot guarantee absolute security.

​

11. Children

Hollyhock Systems™ is not specifically directed at children, and we do not seek to collect personal information from children through the website.

​

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, particularly if the way we use personal information or the services used by Hollyhock Systems™ changes.

​

The latest version will be published on this page with its updated date.

​

13. Contact

If you have questions about this Privacy Policy or how Hollyhock Systems handles personal information, please contact:

Business: Hollyhock Systems™
Owner: Oliver Harflett
Email: hollyhocksystems@gmail.com

​

14. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the issue.

​

You also have the right to complain to the UK's data protection regulator:

Information Commissioner's Office (ICO)
Website: https://ico.org.uk/make-a-complaint/

bottom of page